membilla GmbH
Last updated: 08.11.2025
1.1 These General Terms and Conditions (GTC) govern the contractual relationship between membilla GmbH, with registered office in Switzerland (hereinafter "membilla GmbH" or "we"), and the users of the platform accessible at membilla.com and app.membilla.com (hereinafter "User" or "you").
1.2 These GTC apply to all services provided by membilla GmbH, including the use of the platform for managing subscriptions and the use of the plugin for reading and evaluating subscription data.
1.3 By registering and using our services, you accept these GTC in their entirety. Deviating terms and conditions of the User shall not apply unless membilla GmbH has expressly agreed to them in writing.
1.4 membilla GmbH reserves the right to exclude individual users from the use of the platform or to make the use dependent on additional conditions.
2.1 membilla GmbH operates a platform that enables users to manage their subscriptions of all types. The platform provides an overview of active subscriptions, associated costs, and other relevant information.
2.2 membilla GmbH offers a plugin that reads and evaluates the User's subscription data with the help of Artificial Intelligence (using OpenAI ChatGPT 3.5 as the AI provider). The data is then sent to the backend. The collected data is stored in the User's personal account.
2.3 The services are currently offered free of charge. membilla GmbH reserves the right to introduce fees for certain services in the future. Users will be informed of such changes in advance in accordance with Section 12 of these GTC.
2.4 membilla GmbH is entitled to further develop, modify, or discontinue its services at any time. There is no entitlement to the maintenance of specific functionalities unless otherwise contractually agreed.
2.5 membilla GmbH does not guarantee uninterrupted availability of the platform. Maintenance work, technical disruptions, or force majeure may lead to temporary restrictions or unavailability.
3.1 Use of the platform requires registration and the creation of a user account. During registration, complete and accurate information must be provided.
3.2 The User is obliged to keep the access data (username and password) confidential and to protect them from access by third parties. The User is responsible for all activities carried out under their account.
3.3 If the User becomes aware of unauthorized use of their account, they must inform membilla GmbH immediately.
3.4 Each User may only create one account. The creation of multiple accounts by the same person is not permitted unless expressly authorized by membilla GmbH.
3.5 membilla GmbH reserves the right to reject registrations without giving reasons or to delete accounts if there is a suspicion of a violation of these GTC or applicable law.
3.6 membilla GmbH can contact the User via the email provided during the registration.
3.7 The User must be at least 16 years of age to register and use the platform. By registering, the User confirms that they meet this age requirement.
4.1 The User undertakes to use the platform only in accordance with these GTC and applicable law.
4.2 The User is prohibited from:
4.3 The User is responsible for the accuracy and completeness of the data they provide. membilla GmbH assumes no liability for incorrect or incomplete information provided by the User.
4.4 The User grants membilla GmbH the right to process and store the subscription data provided by the User for the purpose of providing the services.
4.5 The User is obliged not to use the service provided in an illegal manner. In particular, no content may be uploaded that violates laws, official prohibitions or the rights of third parties. The User is obliged to indemnify membilla GmbH from claims of third parties that are based on the data stored by the User and to reimburse membilla GmbH for all costs that it incurs due to possible legal violations.
4.6 The User is obliged to keep his access data safe, to protect it from access by unauthorised third parties and to change it if unauthorised access by third parties is suspected.
4.7 Any misuse of the platform, in particular through automated mass use, deliberate overloading the infrastructure or unauthorised copying of the software functions, is prohibited.
5.1 membilla GmbH endeavors to ensure the availability and functionality of the platform but does not guarantee uninterrupted or error-free operation.
5.2 membilla GmbH is entitled to temporarily or permanently block the User's access if there is reasonable suspicion of a violation of these GTC or if this is necessary for technical or legal reasons.
5.3 membilla GmbH reserves the right to delete accounts that have been inactive for more than 24 consecutive months after providing 30 days' prior notice to the User via email. An account is considered inactive if the User has not logged in during this period.
5.4 membilla GmbH may engage third-party service providers to support platform operations (e.g., hosting, analytics, email delivery). All third-party providers are selected based on their compliance with applicable data protection standards and are bound by appropriate data processing agreements. A list of key third-party providers is available in our privacy policy.
5.5 membilla GmbH processes the User's data in accordance with applicable data protection regulations and its privacy policy.
6.1 membilla GmbH offers a plugin that enables reading and extracting of the User's subscription data. The plugin only reads and extracts subscription data when the user takes action by clicking on the designated button. Among others name information of the provider and the subscription, dates like renewal date, payment date and cancellation date, price, discounts and website of the subscription provider. Other information such as passwords and payment details (eg. creditcardnumber) are not read and/or extracted.
6.2 By installing and using the plugin, the User grants membilla GmbH access to the relevant subscription data. The data is processed exclusively for the purpose of providing the services and is stored in the User's account.
6.3 The User can uninstall the plugin at any time. Already collected data remains stored in the account until the User deletes it or terminates their account.
6.4 membilla GmbH is not responsible for the accuracy or completeness of the data collected by the plugin. The quality of the data depends on the sources and formats provided by third-party subscription providers.
6.5 The User acknowledges that the use of the plugin may require access rights to third-party services and that membilla GmbH is not responsible for restrictions or changes by these third parties.
6.6 The plugin implements industry-standard security measures including encryption of data in transit and secure authentication protocols. However, the User acknowledges that no software is completely secure, and membilla GmbH cannot guarantee absolute security against all potential threats.
The user can enable notification services related to subscriptions such as next payment dates. These notifications will be sent by the means of communication offered by membilla GmbH selected by the user (eg. email address that the user used for the registration).
8.1 The protection of the User's personal data is of great importance to membilla GmbH. Data processing is carried out in accordance with the applicable data protection regulations, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
8.2 Details regarding the collection, processing, and use of personal data can be found in the privacy policy of membilla GmbH, which is available on the website.
8.3 By using the platform, the User acknowledges and agrees to the processing of their data in accordance with the privacy policy and applicable data protection laws.
8.4 membilla GmbH implements appropriate technical and organizational measures to protect the User's data from unauthorized access, loss, or misuse.
8.5 The User has the right to access, correct, delete, and transfer their data in accordance with applicable data protection law. Requests should be sent to the contact address provided in the privacy policy.
9.1 The use of the platform is currently free of charge for private customers.
9.2 membilla GmbH reserves the right to introduce fees for certain services in the future. Users will be informed of this at least 30 days in advance.
9.3 If fee-based services are introduced, the specific payment terms, payment methods, and due dates will be communicated to the User. The User has the right not to accept the fee-based services and to continue using the free services or to terminate their account.
9.4 All prices include statutory value-added tax (VAT) unless otherwise stated.
9.5 In the event of default in payment, membilla GmbH is entitled to block access to fee-based services until full payment has been made. Statutory default interest may be charged.
10.1 The contract between the User and membilla GmbH is concluded for an indefinite period upon registration.
10.2 Both parties may terminate the contract at any time without notice.
10.3 Termination by the User is effected by deleting the account through the account settings on the platform or by written notification to membilla GmbH.
10.4 membilla GmbH may terminate the contract with 30 days' notice or without notice for good cause. Good cause exists in particular if the User violates these GTC or applicable law.
10.5 Upon termination of the contract, the User's account and all associated data will be permanently deleted within 30 days, unless there are statutory retention obligations. The User will receive confirmation of data deletion via email.
10.6 The User is advised to back up their data before termination, as membilla GmbH is not obliged to provide data after account deletion.
11.1 membilla GmbH is liable without limitation for damages resulting from intent or gross negligence, as well as for damages resulting from injury to life, body, or health.
11.2 In the case of slight negligence, membilla is only liable for the breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, typically occurring damage.
11.3 membilla GmbH assumes no liability for damages arising from force majeure, disruptions caused by third parties, or the User's own fault.
11.4 membilla GmbH does not guarantee the accuracy, completeness, or timeliness of the information and data provided on the platform. The User uses the platform and the information provided at their own risk.
11.5 membilla GmbH is not liable for damages resulting from the use or non-availability of the platform, data loss, or technical disruptions, unless membilla is responsible for such damages through intent or gross negligence.
11.6 Liability for indirect damages, consequential damages, lost profits, or third-party claims is excluded unless caused by intent or gross negligence on the part of membilla GmbH.
11.7 Any claims for damages expire one year after the User becomes aware of the damage and the liable party, but no later than three years after the occurrence of the damage.
11.8 The limitations of liability also apply to the personal liability of employees, representatives, and vicarious agents of membilla GmbH.
11.9 Force majeure includes, but is not limited to: acts of God, natural disasters, war, terrorism, epidemics, pandemics, government actions or restrictions, power failures, internet or telecommunications failures, strikes, and any other events beyond membilla GmbH's reasonable control.
12.1 All content on the platform, including but not limited to texts, graphics, logos, images, software, and databases, is protected by copyright and other intellectual property rights and is the property of membilla GmbH or its licensors.
12.2 The User is granted a non-exclusive, non-transferable, and revocable right to use the platform for personal, non-commercial purposes within the scope of these GTC.
12.3 Any reproduction, distribution, public reproduction, modification, or other use of the content requires the prior written consent of membilla GmbH.
12.4 The User retains all rights to the content and data they provide on the platform. By providing such content, the User grants membilla GmbH a non-exclusive, worldwide, royalty-free right to use this content for the purpose of providing and improving the services.
12.5 The User warrants that they have all necessary rights to the content they provide and that such content does not infringe the rights of third parties.
13.1 membilla GmbH reserves the right to amend these GTC at any time.
13.2 Users will be informed of changes to the GTC by email or notification on the platform at least 30 days before the changes take effect.
13.3 If the User does not object to the changes within 30 days of notification, the amended GTC shall be deemed accepted. In the event of an objection, membilla GmbH is entitled to terminate the contractual relationship.
13.4 membilla GmbH will expressly draw the User's attention to the significance of the deadline, the right to object, and the legal consequences of inaction in the notification.
14.1 These GTC and the entire contractual relationship between membilla GmbH and the User are governed exclusively by Swiss substantive law, excluding the conflict of laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
14.2 The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is the registered office of membilla GmbH in Switzerland, insofar as this is legally permissible. Mandatory statutory provisions regarding exclusive places of jurisdiction remain unaffected.
14.3 Should individual provisions of these GTC be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes as close as possible to the economic purpose of the invalid provision.
14.4 Amendments and supplements to these GTC must be made in writing to be effective. This also applies to the waiver of the written form requirement. Electronic communication by email is sufficient to satisfy the written form requirement.
14.5 These GTC are drafted in English. In the event of discrepancies between different language versions, the English version shall prevail.
14.6 These GTC, together with the Privacy Policy, constitute the entire agreement between the User and membilla GmbH regarding use of the platform and supersede all prior agreements, understandings, and representations, whether oral or written.
If you have any questions about these General Terms and Conditions, please contact us at:
membilla GmbH
Allmendtrasse 98, 8048 Zurich
Switzerland
Email: hello@membilla.com
UID: CHE-493.625.862